Kildare hotel wins hosts of awards including best customer service

"a standout performer"
Kildare hotel wins hosts of awards including best customer service

The Lawlor's of Naas team celebrating at the RAI All-Ireland awards

Lawlor’s of Naas is celebrating a series of eight award wins and nominations bestowed on the hotel already, not even halfway through the year!

Of these, the hotel’s retention of TripAdvisor’s Travellers Choice ‘Best of the Best’ Award is probably the most prestigious, although being certified ‘A Great Place to Work’ should run that a close second.

Lawlor’s have also retained, for a fourth year, a gold award from the Irish Accommodation Services Institute (IASI), as well as a three-year certification from the EU’s ‘Green Hospitality’ Ecolabel.

Each of these honours reflects Lawlor’s continued investment in people, service, and sustainability, however, the TripAdvisor titles in particular are based on the highest-rated guest reviews and place Lawlor’s among the top one per cent of hotels worldwide for customer satisfaction.

The hotel has also enjoyed individual recognition with owner Jack Tierney recently nominated for an outstanding achievement award, a category won on the night by renowned chef Neven Maguire.

Staff with the best customer service award from the RAI
Staff with the best customer service award from the RAI

Wedding Manager Stephen Beggs has been nominated in the ‘Let’s Talk Weddings’ Awards for both venue and co-ordinator – a testament to the care and detail that defines Lawlor’s bespoke wedding offering.

In this bracket, Lawlor’s have also won a gold award in the ‘Best of Bridebook', and are a finalist in Virgin Media Business Hotel Awards in the ‘Small Wedding Hotel’ category.

Fáilte Ireland has also recognised the Naas location with a Gold Award in its ‘Employer Excellence’ category, whilst the Irish Restaurant Association has deemed the hotel as having the best customer service in Co Kildare.

 “From guest service excellence and sustainability to wedding experiences and workplace culture, Lawlor’s has once again proven it is a standout performer in the hotel industry,” said hotel CEO Dee Nixon.

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