'Stressed to the max': Kildare mum says noise complaints not being addressed
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A WOMAN living in an estate in Newbridge has accused her neighbours of anti-social behaviour and of persistently causing excessive noise and claims their landlord has failed to adequately address the situation.
Both the woman’s home and that of the neighbours in question are owned by Tuath Housing Association, which owns more than 1,000 homes in Kildare.
The woman told the that the issues began shortly after she and her daughter moved into the property, around the same time as the neighbouring family.
She alleges that her next-door neighbours, a couple with children, have been causing excessive noise as well as pointing security cameras at her home and engaging in anti-social behaviour.
The woman claims that they cause excessive noise through a humming sound that is an issue at nighttime in particular, preventing her daughter from sleeping.
She claims that the neighbours play the guitar at around 9.20pm at nighttime.
She said that when her daughter goes to bed, the neighbours start making banging noises “like they’re throwing something at the wall”.
The woman claims that the neighbours pound on her door and accuse her of making noise.
Tuath investigated the noise complaint and determined the level of noise within noise pollution standards.
According to the woman, another significant issue is that the neighbours have been “watching my house”. She said that they have a camera which they have pointed towards her driveway.
She said she has complained about this but “nothing is getting done about it” due to an issue with data protection.
The woman said that tenants have a folder with rules related to antisocial behaviours, but that her neighbours “are not complying” whilst Tuath are not enforcing them.
The woman says that the matter has had a significant impact on her, claiming that she was in hospital earlier this year due to the stress headaches.
She said that the there was an incident the day after she got home from hospital when the mother of the neighbouring family pounded on her door.
She alleges that when she went to close the door, her neighbour put her foot in the door to prevent her from closing it.
She says that she is “stressed out to the max at this stage” and that her daughter is not getting any sleep before school in the morning.
The woman says that she reports her neighbours to Tuath “every day” but the Approved Housing Body (AHB) have been of little help.
The has seen correspondence where a housing officer told the woman that Tuath would explore the possibility of installing internal wall insulation between the two houses, but the woman has little faith in this happening.
The woman wants to be moved to a different home that she considers to be adequately safe for her daughter.
She believes she has had five different housing officers since moving into the home.
The last officer said that Tuath does not get involved in “neighbour’s disputes”, she alleges.
The woman was scathing when speaking of Tuath and said that other residents in the estate have applied for a transfer.
She said that she has had to ring the gardaí “many times” over the situation. She alleges that “the minutes the guards leave, they are back at it again”.
Other correspondence seen by the Kildare Nationalist has included two emails to the Rental Tenancies Board (RTB) but the woman but has not heard back from them.
When contacted for comment, a communications and policy manager for Tuath said:
“As part of our assessment process, sound monitoring was carried out at the property in question. The monitoring did not identify any issues with noise levels, with all recorded levels found to be within relevant noise pollution and environmental health standards.
“While we cannot comment any further on the specifics of this case, Tuath takes all reports of anti-social behaviour (ASB) extremely seriously and investigates concerns raised in line with our Anti-Social Behaviour Policy.
“Tuath operates a zero-tolerance approach to anti-social behaviour and works closely with residents, frontline housing staff, an Garda Síochána and local stakeholders to help maintain safe, secure and respectful communities.
“In 2025, Tuath established a dedicated ASB team to strengthen our response to community safety issues. Our ASB officers work directly with residents and local communities to ensure concerns are managed in a consistent, evidence-based and proportionate manner, while also supporting vulnerable residents throughout the process.
“Residents can report incidents of ASB through Tuath’s Customer Service team, where cases are assessed and referred to the appropriate ASB officers and housing staff for follow-up and action. Tuath remains committed to addressing anti-social behaviour and supporting residents to live in safe, secure and sustainable communities.”
The woman applied to Kildare County Council for a transfer, but the local authority refused it.
In correspondence, the council said it is their view that the woman and her daughter are “adequately housed” and there is “insufficient reason for transfer”.
